• Season Pass Information

  •   |  Ticketing Policies

    New Play Reading with Mona Mansour (2017)
    Photo: Mairi McCormick Photography

    Ticketing Policies

    Reserved Seating:
    All Dorset Theatre Festival Mainstage Productions have reserved seating. Your seating assignment is subject to availability and determined when placing your ticket order.  All ticket sales are final and non-refundable.

    General Admission:
    For select Dorset Theatre Festival Special Events, seating is general admission and seat selection is on a first-come first-served basis.  All ticket sales are final and non-refundable.

    Unclaimed Comp Tickets/Seats:
    Due to our limited seating capacity, any unclaimed comp tickets are subject to release in the event of a sold out performance. Ticket-holders are guaranteed admission until five minutes prior to curtain time, at which time any unclaimed comp seats may be released and resold in the event of a sold-out performance.

    Waitlist Policy:
    If a performance is sold out, guests may request to be placed on the waitlist by calling the box office at 802-867-2223 ext. 2 and providing the following information:
    First & Last Name
    Email
    Phone Number(s)
    Performance Requested (Date and Time)
    Number of Tickets Requested
    If tickets become available, patrons on the waitlist will be notified via phone on a first-come, first-served basis.

    Stand-By Policy:
    If a performance is sold out, guests may request to be placed on the standby list at the door up to 30 minutes prior to curtain. If seats are available, standby guests will be notified approximately 5 minutes prior to curtain and will be allowed to request tickets on a first-come, first-served basis, provided that all guests in their party are present.

    Late Arrivals:
    Guests arriving late will be seated at the discretion of the House Manager. To limit audience distraction, late arrivals may be required to wait in the lobby until an appropriate pause in the performance before they are permitted into the theatre. Late arrivals are not guaranteed their ticketed seat assignments. Arriving at least 15 minutes early to a performance is highly recommended.

    Special Seating Requirements:
    Please contact our box office at boxoffice@dorsettheatrefestival.org or at (802) 867-2223 ext. 2 if you or a member of your party will require special seating due to physical or other impairment conditions.

    Exchange Policy/Unable to Attend:
    All ticket sales are final and non-refundable. In the event that you are unable to attend a performance for which you have previously reserved tickets, please contact the box office at your earliest convenience. All exchanges must be made at least 48 hours in advance of the performance and may be subject to exchange fees.

    Exchange Policy:
    For single tickets/subscriptions: tickets may be exchanged for a different performance within the run of the production by calling the box office at (802) 867-2223 ext. 2
    For flex-passes: exchanges may be made between performances or productions by calling the box office at (802) 867-2223 ext. 2

    Exchange Fees:
    Single Tickets: $2.50 exchange fee per order
    Subscriptions: no fee if processed 48 hours prior to the originally scheduled performance; $2.50 exchange fee if exchange is requested within 48 hours of the originally scheduled performance
    Flex Passes: no fees at any time

    Playwrights Welcome
    Playwrights Welcome is a new program to provide free access to theatre for Dramatists Guild of America Members, developed by Samuel French along with Dramatists Play Service, Dramatic Publishing, Music Theatre International, Playscripts and Rodgers and Hammerstein. For more information on this national program, please click here.

    Playwrights Welcome tickets are available at Dorset Theatre Festival’s box office. To reserve your Playwrights Welcome ticket, visit the box office beginning 1 hour prior to your desired show time and present your Dramatists Guild membership card.  Playwrights Welcome tickets may only be reserved in person on the day of your desired performance, pending space availability.

    Playwrights Welcome tickets are limited to 1 ticket per card-holding member per performance. Any additional tickets must be purchased at regular price. Discounts may not be retroactively applied or combined with other offers and are always subject to availability. Please call the box office at (802) 867-2223 ext. 2 if you have further questions.